Hi,
Can a moderator or BAS/BGS employee please confirm the following:
1. How long will it take to get an auto on a card authenticated?
2. Once the said auto on the card has been authenticated, how long does it take BGS to grade the card and auto if that is what you have requested?
3. If BAS/BGS is outside of the time any of the above are to be completed does BAS/BGS provide its customers with compensation?
4. Does BAS/BGS think it is good business practice to charge a customers credit card for authentication and grading services months before they have even authenticated and graded the customers cards?
5. Is it not misleading for BAS to state "Q. What is the turnaround time on BAS orders? A. Turnaround times are non-guaranteed, but we strive for a 10-business day turnaround in most circumstances."
6. Wouldn't it be more sensible where BAS orders are getting graded by BGS for there to be the same turn around options to have the cards graded, i.e. 10 or 20 days once the 10 day authentication has been completed?
P.S. I am a concerned customer that submitted an order to BAS/BGS that was received by BGS on the 7th of February 2017. Yes that's right, they have had my cards for three months and they charged my credit card over $1.5k when they received the cards!!!
I await someone's response to the above and hope that customers thinking of submitting cards to BAS/BGS see this post so they know what to expect!!!
Can a moderator or BAS/BGS employee please confirm the following:
1. How long will it take to get an auto on a card authenticated?
2. Once the said auto on the card has been authenticated, how long does it take BGS to grade the card and auto if that is what you have requested?
3. If BAS/BGS is outside of the time any of the above are to be completed does BAS/BGS provide its customers with compensation?
4. Does BAS/BGS think it is good business practice to charge a customers credit card for authentication and grading services months before they have even authenticated and graded the customers cards?
5. Is it not misleading for BAS to state "Q. What is the turnaround time on BAS orders? A. Turnaround times are non-guaranteed, but we strive for a 10-business day turnaround in most circumstances."
6. Wouldn't it be more sensible where BAS orders are getting graded by BGS for there to be the same turn around options to have the cards graded, i.e. 10 or 20 days once the 10 day authentication has been completed?
P.S. I am a concerned customer that submitted an order to BAS/BGS that was received by BGS on the 7th of February 2017. Yes that's right, they have had my cards for three months and they charged my credit card over $1.5k when they received the cards!!!
I await someone's response to the above and hope that customers thinking of submitting cards to BAS/BGS see this post so they know what to expect!!!